{"id":44668,"date":"2026-11-12T09:00:00","date_gmt":"2026-11-12T07:00:00","guid":{"rendered":"https:\/\/www.adcore.com\/blog\/?p=44668"},"modified":"2026-11-05T10:33:55","modified_gmt":"2026-11-05T08:33:55","slug":"microsoft-ads-verification-documents","status":"publish","type":"post","link":"https:\/\/www.adcore.com\/blog\/microsoft-ads-verification-documents\/","title":{"rendered":"How to Submit Documents for Microsoft Ads Verification"},"content":{"rendered":"<h2>Quick answer<\/h2>\n<p>To submit verification documents, open Account settings in Microsoft Advertising, select Become a verified advertiser under the verification status, choose business or individual, confirm your details and upload your documents. Businesses typically need a registration or incorporation certificate, a tax certificate and, when asked, proof of domain ownership.<\/p>\n<h2>Before you start<\/h2>\n<p>Have these ready before you open the flow, so you can finish it in one session:<\/p>\n<ul style=\"list-style:disc outside !important;padding-left:28px;margin:0 0 20px 0;\">\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Your exact legal business name and registered address.<\/li>\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Access to your business email inbox for the verification code.<\/li>\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Your tax identification number.<\/li>\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Clear images or PDFs of your business documents.<\/li>\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\"><a href=\"https:\/\/lookup.icann.org\/en\" target=\"_blank\" rel=\"noopener\" style=\"color:#0d6ce5 !important;text-decoration:underline;\">Proof of domain ownership<\/a>, if you have it.<\/li>\n<\/ul>\n<h2>Step-by-step: where to upload documents<\/h2>\n<ol style=\"list-style:decimal outside !important;padding-left:28px;margin:0 0 20px 0;\">\n<li style=\"list-style:decimal outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Sign in and select the account that received the verification request (use the account picker if you manage several).<\/li>\n<li style=\"list-style:decimal outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Go to <strong>Tools &gt; Preferences &gt; Account settings<\/strong>.<\/li>\n<li style=\"list-style:decimal outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Under the verification status, select <strong>Become a verified advertiser<\/strong>.<\/li>\n<li style=\"list-style:decimal outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Read the overview and select <strong>Next<\/strong>.<\/li>\n<li style=\"list-style:decimal outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Choose <strong>Verify as a business<\/strong> or <strong>Verify as an individual<\/strong>.<\/li>\n<li style=\"list-style:decimal outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Review the business name and location. They must match your documents, or verification will fail.<\/li>\n<li style=\"list-style:decimal outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Enter the verification code sent to your business email.<\/li>\n<li style=\"list-style:decimal outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Enter your tax ID and upload your business documents.<\/li>\n<li style=\"list-style:decimal outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">If requested, upload website documents proving your connection to the domain.<\/li>\n<li style=\"list-style:decimal outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Submit, then track the status in the same section.<\/li>\n<\/ol>\n<h2>Which documents are accepted?<\/h2>\n<table>\n<thead>\n<tr>\n<th>Document type<\/th>\n<th>Examples<\/th>\n<th>Notes<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Business documents<\/td>\n<td>Business license, certificate of incorporation or registration, <a href=\"https:\/\/www.dnb.com\/duns.html\" target=\"_blank\" rel=\"noopener\" style=\"color:#0d6ce5 !important;text-decoration:underline;\">DUNS certificate<\/a>, commercial register extract, tax certificate<\/td>\n<td>Must show business name and address<\/td>\n<\/tr>\n<tr>\n<td>Website documents<\/td>\n<td>Domain registrar invoice or registration record in the business name<\/td>\n<td>Proves the business controls the domain<\/td>\n<\/tr>\n<tr>\n<td>Personal ID<\/td>\n<td>Government-issued photo ID<\/td>\n<td>Needed for individuals, or for businesses using a non-business email<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Accepted documents vary by country, so check what applies in your market.<\/p>\n<div class=\"adcore-elite-cta\" data-links-added=\"1\" style=\"border:2px solid #1a56db;border-radius:10px;padding:22px 26px;background:#f2f6ff;margin:28px 0;\">\n<h2>Recommended solution: get help from a Microsoft Ads Elite partner<\/h2>\n<p><strong>The fastest, most reliable way to resolve this is to reach out to a Microsoft Advertising Elite partner like Adcore.<\/strong> Elite is the highest of Microsoft&#8217;s three partner tiers (Partner, Select and Elite), and Elite partners can escalate cases directly through Microsoft&#8217;s partner team.<\/p>\n<p><strong>How Adcore can help:<\/strong><\/p>\n<ul style=\"list-style:none !important;padding-left:0 !important;margin:8px 0 14px !important;\">\n<li style=\"list-style:none !important;margin:0 0 8px;padding-left:0;\"><span class=\"adcore-check\" style=\"color:#1a56db;font-weight:700;margin-right:8px;\">&#10003;<\/span><strong>A dedicated Microsoft Ads specialist<\/strong> you contact directly, instead of a general support queue.<\/li>\n<li style=\"list-style:none !important;margin:0 0 8px;padding-left:0;\"><span class=\"adcore-check\" style=\"color:#1a56db;font-weight:700;margin-right:8px;\">&#10003;<\/span><strong>Escalations through Microsoft&#8217;s partner team<\/strong> for suspensions, verification, billing and platform issues.<\/li>\n<li style=\"list-style:none !important;margin:0 0 8px;padding-left:0;\"><span class=\"adcore-check\" style=\"color:#1a56db;font-weight:700;margin-right:8px;\">&#10003;<\/span><strong>Hands-on fixes<\/strong> for account setup, conversion tracking, Google imports and campaign delivery.<\/li>\n<li style=\"list-style:none !important;margin:0 0 8px;padding-left:0;\"><span class=\"adcore-check\" style=\"color:#1a56db;font-weight:700;margin-right:8px;\">&#10003;<\/span><strong>Partner promotions and credits<\/strong> for eligible new accounts.<\/li>\n<li style=\"list-style:none !important;margin:0 0 8px;padding-left:0;\"><span class=\"adcore-check\" style=\"color:#1a56db;font-weight:700;margin-right:8px;\">&#10003;<\/span><strong>Completely free:<\/strong> no fees, no minimum spend, no contract, and you keep full ownership of your accounts.<\/li>\n<\/ul>\n<p><strong><a href=\"https:\/\/www.adcore.com\/microsoft-advertising-support-partner\/\" style=\"color:#0b2e6f !important;text-decoration:underline;\">Reach out to Adcore&#8217;s Elite partner team for free Microsoft Ads support<\/a><\/strong><\/p>\n<\/div>\n<h2>What makes a document acceptable?<\/h2>\n<ul style=\"list-style:disc outside !important;padding-left:28px;margin:0 0 20px 0;\">\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\"><strong>Readable:<\/strong> text is sharp and the whole page is visible.<\/li>\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\"><strong>Current:<\/strong> not expired, with an expiry date well in the future.<\/li>\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\"><strong>Consistent:<\/strong> the same name and address as the account.<\/li>\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\"><strong>Official:<\/strong> issued by a government body, registrar or recognized authority.<\/li>\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\"><strong>Original:<\/strong> a clear image of the original, not a photocopy of a photocopy.<\/li>\n<\/ul>\n<h2>Tips to avoid rejection<\/h2>\n<ul style=\"list-style:disc outside !important;padding-left:28px;margin:0 0 20px 0;\">\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Make the account details match the documents exactly, including legal suffixes (Ltd, Inc, GmbH) and abbreviations.<\/li>\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">If your trading name differs from your legal name, verify with the legal name and make sure the documents show it.<\/li>\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Upload full-page images. Avoid cropping out stamps, dates or signatures.<\/li>\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Send domain proof even if it&#8217;s marked optional, if you have it. Microsoft may ask for it later anyway.<\/li>\n<li style=\"list-style:disc outside !important;font-size:19px !important;line-height:29px !important;margin:0 0 10px 0;padding-left:4px;\">Don&#8217;t submit documents for a parent or sister company unless the account is in that company&#8217;s name.<\/li>\n<\/ul>\n<h2>What if Microsoft asks for more documents?<\/h2>\n<p>You&#8217;ll see a request in your account or by email. Respond quickly with exactly what&#8217;s asked. If <a href=\"https:\/\/www.adcore.com\/blog\/microsoft-ads-support-how-to-get-real-help-fast\/\" style=\"color:#0d6ce5 !important;text-decoration:underline;\">a support agent needs files during a case<\/a>, they send a secure upload link tied to that case. Only use links that come from your open case.<\/p>\n<h2>Why document reviews get stuck<\/h2>\n<p><a href=\"https:\/\/www.adcore.com\/blog\/microsoft-ads-support-most-common-issues\/\" style=\"color:#0d6ce5 !important;text-decoration:underline;\">Document issues<\/a> often need a person to review them carefully. Microsoft supports all advertisers through one central desk, and small and mid-sized businesses rarely have a dedicated contact who can check a submission before it&#8217;s sent. Microsoft relies on certified partners in its Partner Program to give SMBs this hands-on help and to escalate cases that stall.<\/p>\n<h2>FAQ<\/h2>\n<h3>Can I email verification documents to Microsoft?<\/h3>\n<p>Upload them through Account settings. If support asks for files during a case, they send a secure upload link.<\/p>\n<h3>What if I don&#8217;t have a business license?<\/h3>\n<p>Other documents such as a tax certificate or commercial register extract may be accepted, depending on your country.<\/p>\n<h3>Do I need website documents?<\/h3>\n<p>They&#8217;re shown as optional, but Microsoft may ask for proof linking your business to its domain.<\/p>\n<h3>Can my agency submit documents for me?<\/h3>\n<p>An agency with access can complete the flow, but the documents must be your business&#8217;s own.<\/p>\n<h2>Submit it right the first time<\/h2>\n<p>Adcore reviews your documents before you upload and follows up with Microsoft if anything stalls. <a href=\"https:\/\/www.adcore.com\/microsoft-advertising-support-partner\/\" style=\"color:#0d6ce5 !important;text-decoration:underline;\">Get free Microsoft Ads support<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quick answer To submit verification documents, open Account settings in Microsoft Advertising, select Become a verified advertiser under the verification status, choose business or individual, confirm your details and upload your documents. Businesses typically need a registration or incorporation certificate, a tax certificate and, when asked, proof of domain ownership. Before you start Have these [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":44963,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[{"category_link":"https:\/\/www.adcore.com\/blog\/ad-platforms\/","category_name":"Ad Platforms"},{"category_link":"https:\/\/www.adcore.com\/blog\/ad-platforms\/microsoft-ads\/","category_name":"Microsoft Ads"}],"tags":[],"authors":[250],"article_types":[182],"staff_picks":[],"promotions":[436],"class_list":["post-44668","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ad-platforms","category-microsoft-ads","authors-adcore-marketing-team","article_types-how-tos","promotions-microsoft-support"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/posts\/44668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/comments?post=44668"}],"version-history":[{"count":8,"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/posts\/44668\/revisions"}],"predecessor-version":[{"id":44909,"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/posts\/44668\/revisions\/44909"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/media\/44963"}],"wp:attachment":[{"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/media?parent=44668"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/categories?post=44668"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/tags?post=44668"},{"taxonomy":"authors","embeddable":true,"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/authors?post=44668"},{"taxonomy":"article_types","embeddable":true,"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/article_types?post=44668"},{"taxonomy":"staff_picks","embeddable":true,"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/staff_picks?post=44668"},{"taxonomy":"promotions","embeddable":true,"href":"https:\/\/www.adcore.com\/blog\/wp-json\/wp\/v2\/promotions?post=44668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}