Apply on this page, and Adcore assigns you a dedicated Microsoft Ads specialist after a short onboarding call. From then on, you contact your specialist directly instead of opening tickets in a general support queue. Adcore’s Microsoft Ads support is free, as part of its Microsoft Advertising Elite Channel Partner status.

Adcore helps with:

• account creation and linking
• billing and payment problems
• disapproved ads and policy reviews
• account suspensions
• advertiser verification
• conversion tracking (UET)
• Google Ads imports
• campaign launch

When an issue needs Microsoft’s involvement, Adcore escalates it through its Elite partner channel.

Yes. Adcore reviews why the account was suspended, helps you fix the cause (such as billing, policy or verification issues) and supports the appeal with Microsoft Advertising. Reinstatement decisions are made by Microsoft, but working through an Elite partner helps make sure the case is complete and reaches the right team.

Microsoft Advertising disapproves ads that break its editorial or advertising policies, for example on trademarks, restricted categories, landing pages or claims. Adcore identifies the exact policy issue, edits the ads or landing pages to comply, and requests a re-review. Where the disapproval looks wrong, Adcore escalates it to Microsoft.

Microsoft Advertising requires some advertisers to verify their business identity before their ads can keep serving. Adcore helps you prepare the right business documents, submit them correctly and follow up with Microsoft if verification stalls. This avoids the delays that incomplete or mismatched documents usually cause.

Yes. Adcore checks your UET tag installation, conversion goals, consent settings and any imported Google Ads conversions, then fixes the setup so conversions record correctly. Accurate conversion data matters because Microsoft’s automated bidding depends on it.

No long-term contract is required. Adcore’s Microsoft Ads support has no fees, no minimum spend commitment to Adcore and no lock-in. You keep ownership of your accounts and your client relationships. You can end the partnership at any time and simply remove Adcore’s access, with all your account history kept intact.

Through Adcore, a Microsoft Advertising Elite Channel Partner, you get:

• a dedicated specialist
• hands-on setup and troubleshooting
• escalation through Microsoft’s partner team
• partner promotions for eligible new accounts
• periodic optimization reviews

All of this is free. Elite is the highest of Microsoft’s three partner tiers, and Adcore passes its benefits on to you.

Very little. To get started, Adcore needs:

• your Microsoft Advertising Account ID or Customer ID, or your manager account ID if you run one (Microsoft’s version of a Google Ads MCC)
• which client accounts you want supported
• the country and business details for any new accounts, which also determine credit eligibility
• a main contact person

Adcore then sends a link request. You approve it in your Microsoft Ads account, and support starts right away. You don’t need to move, rebuild or re-bill anything.

No. You remain the account owner with full admin rights, and linking only gives Adcore the access it needs to support you.

• No unapproved changes: Adcore doesn’t change campaigns, budgets or billing without your approval.
• Your choice of accounts: you decide which accounts to link.
• Easy exit: you can unlink Adcore at any time from your Microsoft Ads settings, with no notice period.
• Nothing lost: your campaigns, history and conversion data stay intact whether Adcore is linked or not.

No. Adcore sees only what’s needed to support the linked accounts, and uses it only for that.

• Your clients stay yours: Adcore never contacts your clients, works behind the scenes under your brand, and does not compete for them.
• Confidential with everyone: client names, strategies and performance data are never shared with other agencies, including competitors Adcore also supports.
• Accountability: Adcore currently works with more than 2,000 clients who get daily support and benefits through its partner programs. It is publicly traded (TSX: ADCO), handles data under its privacy policy, and can sign an NDA on request.

No. Membership in Adcore is free. Our goal is to foster long-term, mutually beneficial partnerships.