How to Submit Documents for Microsoft Ads Verification

Quick answer

To submit verification documents, open Account settings in Microsoft Advertising, select Become a verified advertiser under the verification status, choose business or individual, confirm your details and upload your documents. Businesses typically need a registration or incorporation certificate, a tax certificate and, when asked, proof of domain ownership.

Before you start

Have these ready before you open the flow, so you can finish it in one session:

• Your exact legal business name and registered address.
• Access to your business email inbox for the verification code.
• Your tax identification number.
• Clear images or PDFs of your business documents.
• Proof of domain ownership, if you have it.

Step-by-step: where to upload documents

1. Sign in and select the account that received the verification request (use the account picker if you manage several).
2. Go to Tools > Preferences > Account settings.
3. Under the verification status, select Become a verified advertiser.
4. Read the overview and select Next.
5. Choose Verify as a business or Verify as an individual.
6. Review the business name and location. They must match your documents, or verification will fail.
7. Enter the verification code sent to your business email.
8. Enter your tax ID and upload your business documents.
9. If requested, upload website documents proving your connection to the domain.
10. Submit, then track the status in the same section.

Which documents are accepted?

Accepted documents vary by country, so check what applies in your market.

What makes a document acceptable?

• Readable: text is sharp and the whole page is visible.
• Current: not expired, with an expiry date well in the future.
• Consistent: the same name and address as the account.
• Official: issued by a government body, registrar or recognized authority.
• Original: a clear image of the original, not a photocopy of a photocopy.

Tips to avoid rejection

• Make the account details match the documents exactly, including legal suffixes (Ltd, Inc, GmbH) and abbreviations.
• If your trading name differs from your legal name, verify with the legal name and make sure the documents show it.
• Upload full-page images. Avoid cropping out stamps, dates or signatures.
• Send domain proof even if it’s marked optional, if you have it. Microsoft may ask for it later anyway.
• Don’t submit documents for a parent or sister company unless the account is in that company’s name.

What if Microsoft asks for more documents?

You’ll see a request in your account or by email. Respond quickly with exactly what’s asked. If a support agent needs files during a case, they send a secure upload link tied to that case. Only use links that come from your open case.

Why document reviews get stuck

Document issues often need a person to review them carefully. Microsoft supports all advertisers through one central desk, and small and mid-sized businesses rarely have a dedicated contact who can check a submission before it’s sent. Microsoft relies on certified partners in its Partner Program to give SMBs this hands-on help and to escalate cases that stall.

FAQ

Can I email verification documents to Microsoft?

Upload them through Account settings. If support asks for files during a case, they send a secure upload link.

What if I don’t have a business license?

Other documents such as a tax certificate or commercial register extract may be accepted, depending on your country.

Do I need website documents?

They’re shown as optional, but Microsoft may ask for proof linking your business to its domain.

Can my agency submit documents for me?

An agency with access can complete the flow, but the documents must be your business’s own.

Submit it right the first time

Adcore reviews your documents before you upload and follows up with Microsoft if anything stalls. Get free Microsoft Ads support.