Frequently Asked Questions: TikTok New Advertiser Credit
What is the TikTok new advertiser credit?
The TikTok new advertiser credit is a matched-spend incentive for first-time TikTok advertisers. TikTok deposits free credit into your Ads Manager account equal to what you spend, up to a set threshold, during your first 30 days.
How much is the TikTok new advertiser credit worth?
TikTok’s standard public offer matches up to $6,000. Advertisers who register through a TikTok Channel Sales Partner, such as Adcore via Couponer, can access a higher ceiling of up to $10,000 in matched credit.
Who is eligible for the TikTok new advertiser credit?
Only newly registered advertisers qualify. An account must never have run a paid TikTok campaign before, under any Business Center or TikTok Ads Manager tied to that organization. Reactivated or previously-spent accounts are excluded.
How do I claim my TikTok new advertiser credit through Couponer?
Register at couponer.app/tt before creating a TikTok Ads Manager account. Couponer routes your registration through Adcore’s TikTok Channel Sales Partner link, which locks your account into the $10,000 matched-credit tier from the moment it’s created.
When does the 30-day credit window start?
The 30-day promotion window begins on your TikTok Ads Manager account creation date, not from your first ad spend. The clock runs during setup, so delays in launching campaigns reduce the time available to qualify.
Does TikTok Shop ad spend count toward the new advertiser credit?
No. Only spend on non-Shop ad products counts toward the matched-credit tier thresholds. TikTok Shop campaigns are excluded from the promotion entirely.
How is the matched credit amount calculated?
Credit is matched to the highest spend tier you reach, not your exact spend. For example, spending $300 qualifies you for the $250 tier and $250 in credit, not $300. Reaching $500 in spend is required to unlock the $500 tier.
Can I combine the Microsoft Ads coupon with other promotions or discounts?
No. Microsoft Ads promotional credits cannot be combined with other offers, coupon codes, or discounts. They also cannot be separated, redeemed for cash, transferred, or sold. Each code is single-use and tied to one account.
Can I get the TikTok new advertiser credit after already creating my account?
No. The credit tier is determined by how the account was registered at creation. If a TikTok Ads Manager account is created without a CSP partner link, it defaults to the standard $6,000 program and cannot be upgraded retroactively.
How long does it take to receive the TikTok new advertiser credit?
TikTok typically deposits matched credit into your Ads Manager balance within 24-48 hours of crossing a qualifying spend threshold. Higher tiers may require a brief verification step before the credit settles.
Does the TikTok new advertiser credit expire?
Yes. Matched credits carry their own expiration date, visible under Coupon Progress in TikTok Ads Manager. Unused credit is forfeited once it expires, so spend should be planned around that date.